We experienced some difficulty with this dealership. We scheduled to have a few aftermarket parts and accessories installed shortly following the original purchase of two new bikes. One of those accessories was V&H FuelPaks. The FuelPaks were never programmed correctly. The bikes were doing a lot of back firing and the throttles were both very touchy. We called the shop and spoke with someone and asked them if they were sure they programmed the two FuelPaks correctly and were assured they did. So later that afternoon we called V&H ourselves and had them walk us through a 5 minute programming process and all but 4 of the settings (out of 49) were off. V&H said the Paks do not just reset themselves so if they were programmed properly the first time then nothing should have changed that. The additional problem we had was that one of the two bikes ended up with a gash on the tank factory pin striping. No one ever offered to do anything to correct either of these two things.