We had a coupon buy one entree get one free so we figured why not! Ordered the mac and cheese bites, chicken fingers, and the cali chicken sandwich. The beer took forever to come out, after searching for our waitress for over 5 minutes we finally flagged her down and she had forgotten. Our appetizer was delivered to the table next to us we figured out and we were forgotten about. After hunting down our waitress again we finally asked about appetizer and she said let me check...brings out food and appetizer at the same time. My chicken sandwich was chewey and not the kind that is good. It appeared to be cooked, but something was wrong with it. The fries tasted as if they were just microwaved? I didn't touch my food and the waitress didn't say one word. Not only was the food bad the service was horrible. We should have gone to red robin.