There was no wait and I was in and out in less than 10 minutes. The issue was the customer service. The gentleman manning the station was so rude I couldn't believe it. He didn't smile or say hello, told me to get out of my car, and pointed to the area I was supposed to go. There was a device in my diagnostic port and I said to go ahead and pull it out, and he yelled at me to "Take it out myself!" I could barely understand him so I turned my car on too soon and got yelled at again. Then after I paid he accused me of grabbing the credit card out of his hand and asked me if I had something against him. During the whole experience he was shaking his head and mumbling to himself. Now I understand that it is hot outside, and it was the end of the day, but I was so blown away by how rude this guy was that I had to tell the story. Unfortunately there is not a direct phone number that I know of to report this, but whatever..I would still go back because it's close.