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| - Island Foods is fine, but overrated. The price to portion is too high, you don't get a lot of meat (mostly potatoes and sauce), and the service is SO SLOW. It's well known for being pathetically slow.
If you walk in and see no one in line, you may think "oh I will be in and out quickly" but you forget the people who have already ordered and are waiting for their food. The employees stand there having polite small talk with their customers when I just want my food.
All in all: it's pathetic it takes this long considering the food is already prepared. They're scooping it from trays in front of you. No grilling. No baking. No toasting. Nothing other than "scoop a few pieces of meat, add potatoes and sauce, fold, fold, put in foil bag, hand to customer".
My co-workers and friends put it nicely when they say they're running on "island time". They have this laid-back sloooow vibe. When it's a lunch rush, they need to work more efficiently... because the line is always out the door.
Taste:
It's decent. The curry sauce is nice, but I'm never blown away. Also when you specify your spice level, it's a subjective amount of hot sauce squirted from a squeeze bottle, meaning some bites have a lot of it, others none. That's not what I want.
Value:
I personally don't see the value. Usually I have to add a beef patty or doubles, otherwise the roti alone is not enough food for me to feel satisfied.
I would rather go to Mother India (10 min walk away) and get their butter chicken roti. I know it's a different style of cuisine, but to me it's only $3 more and nearly twice as big. Plus it's so much more yummy.
I'm not trying to bash the place off 1 or 2 visits, either -- I've been a good 20 times to this location, and 10+ to the Don Mills location. Between the speed, the lack of value, and the taste not blowing me away? I don't see this place as all that enticing. I mean it's fine, but people tout it as the best of the best.... and I disagree.
The other location has faster service, lower prices (I think? It's been a while since I was up that way), and they seem to understand people want their food, rather than wanting to waste time waiting.
P.S. The rotis have a shockingly high calorie count for something that doesn't taste THAT rich. Usually when I eat something around 1200 calories, it's a heck of an indulgence. Nothing about this is so mind-blowing as to justify around 60% of your daily caloric intake
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