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  • I travel to Charlotte for business with a fair amount of regularity and typically stay at a Hilton Hotel; however, I was recently coming out for 3 weeks and wanted the benefits of an in-suite kitchenette so that I didn't need to eat out every night. I took a chance on Town Place Suites. Although the price point indicates that Town Place is designed to be a more moderate hotel, what I did not expect was the poor service and old rooms. This is a long-stay location and although this typically means more infrequent service (with a couple of refreshes and/or full cleanings a week) after a full week went by, I had to call the front desk to have them come to my room. The appliances were barely functional (the coffee pot was missing a lid), half of the burners on the stove were not working and the shelving in the kitchenette was so old I nearly had to pry them open with a screw driver. The rooms themselves were well sized, and I appreciated the full-fridge and access to utensils. The location was convenient (both to my office, and the Freeway), and the service at the front-desk was very friendly.
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