ABOVE & BEYOND!!!
Last night I met my children and my parents there. There were 6 of us all together- 3 kids and 3 disabled/elderly adults. My parents were sitting at a table looking at the menu. I have never been there, but my mother had been and said it was good. Usually you order at the counter and pick up when buzzed. This is where they earned their 5 stars. One of the crew members, I believe Mark was his name, came over and asked if we had any ?s. My mother said she had a question about the mushroom burger. Mark answered and then went out of his way to ask if we wanted him to take our order at the table instead of us having to walk up and stand in line( I guess he noticed we all had health issues). It blew my mind. He took our order and brought it to our table like a full service restaurant. The food itself was good, but nothing super special. Would definitely go back for the food. I just felt like I needed to write a good review for the service because it seems like in Vegas, it's very hard to find someone willing to go the extra step to satisfy someone. Usually people only barely put out enough effort to say they did their job. Thank you again, Mark(?) for all of your help.