Unfortunately this is my local grocery store and for items I can't find at the other shops nearby, I do rely on it. There is one employee in particular who gives the worst customer service I have ever encountered. If I was her manager, she would be out of a job. I always greet her with a hello and a smile, but she is clearly not interested in customer care.
The store is always crowded with product waiting to go on the shelves, cluttered and claustrophobic. Employees are seldom helpful in finding products as well. On multiple occasions, I have also purchased products to only realize once getting home that they were expired... Not just by a few days, but up to two weeks.
In general, gross. The entire experience leaves a bad taste in my mouth.