I wish I could give Brasas 5 stars but I simply cannot do it because of their service. The counter staff is never friendly, they always rush you and sometimes they mess up the order. We always order take out and most of the time they either don't put the extra sauce in the bag or forget to put the sauce on the chicken. It's getting annoying. They also give you attitude when you just come in (like, what the hell, I'm coming to get food, why do I have to call to announce my visit?). They want you to call and place an order in advance. FINE. Then when I do call, they say "Just come in" and hang up. Seriously? Ugh.
Having said that, this is the best place in Mississauga for Portuguese chicken, so we keep going back to Brasas, despite the grumpy owner and staff. All of their side dishes are very good as well. I just really wish they tried to be nice and courteous to their customers.