I came in through the ER at around 2AM with extreme pain caused by an infection from a surgery I got at a different, horrible hospital (St. Rose St. Martin - avoid at all costs!). Within 2 hours I had gotten blood and urine tests done, a cat scan completed, and had been diagnosed and given prescriptions for 2 different medicines. Granted, it was the middle of the night, but this was the most efficient service I had ever received in a medical facility.
Even better, the staff was legitimately nice. They listened to me. They offered me medication that would help with the pain but didn't force me to take it when I told them I didn't have the time to deal with negative side effects. They originally put my IV in at an angle that hurt, and the emergency room nurses were nice enough to switch it to another arm so that I would be more comfortable. Everyone was so kind. The doctor even brought me a pillow and warm blankets when I was waiting for my test results to come back. I will always choose this hospital whenever I need emergency care.