Wow the cashier must have been 10 maybe 11 years old! I understand family owned business, when it comes to my money I would like an adult at the register. Upsets me when someone just hands you back a handful of money and doesn't know how to count it back! Customer service 101 is smile thank the customer for the business and count your change back! furthermore I Arrived at 10 o'clock and are pretty much out of donuts! Don't know if there be second chance for this establishment
March 2nd 2015 - Upgrading my 2 star review to a 3 Star. Owner contacted me and asked me to come back in and reevaluate Dutch Donut Factory. I'm a small business owner and with that said the Owner shows they care about customer service. I will stop by one day and have another go at it, I'm all about small Business.