Seriously terrible service today. I went inside since the drive thru was backed up. I stand in front of the counter for about 10 mins before anyone even acknowledged me. I place my order using my hard plastic cup. The lady doesn't even rinse it first. Then when I got my green tea latte it wasn't even stirred. I asked why and the overweight brown girl with dark curly hair just said sorry. Oh and they spilt the latte all over the cup so my hands got sticky. Extremely bad service I hope management reads these because the staff here sucks. Plus the latte has big nasty chunks of green tea in it. I'm so upset with my drink I shouldn't have even had to pay for this sludge