the food is good. the waitstaff tries, but always seems to act like they are beyond slammed. other places serve as many people and they can handle it so i wonder if they are trained here to do more than smile and be nice. why the 1 star? because i noticed a long hair in the chip basket. pushed that aside. we were done with it anyway. getting my entree anyway. after 1 bite, noticed a hair in that. i kid you not. told the young waitress about both hairs at that point. she gets a new entree and leaves the chip bowl with the hair in it on the table. you are in the wrong job to not be able to think you should have took that away too so we don't have a constant gross reminder on the table. we never received an apology. won't be back.