I also had a very good experience at Spencers TV and appliance. my family has purchased all of there appliances there since i can remember and i gotta say the prices are great, the customer service is good and i like the fact that I'm keeping my money in the local economy. I'm so sick to death of best buy and ultimate electronics.
My most recent purchase was from Justin at the mesa store, my husband usually buys everything from Keith but he wasn't there that day. Justin approached us a few moments after we walked in he was very friendly. we asked for Keith and he told us Keith was out of the building but he would be happy to help and that he actually just married Keith's daughter. we thought that was kinda nice. we told him we needed a new set of laundry because the old ones we had died a few days earlier. he spent about 30 minutes with us on a busy Saturday the store was filled with people but he didn't care, he stuck with us the whole time. we finally landed on a new set of whirlpool front loading machines(which i love by the way). Justin showed us consumer reports and how they were not rated the best but how they were a much better buy because of all the rebates and such. He also took us online and showed us 3 competitors prices just to assure us we were getting the best deal. while he was ringing up the sale the owner of the company came out of his office and we were introduced to him. he is a very nice man. you don't see that in most places.
The delivery came on Monday they set everything up took away the old ones and even spent a quick minute going over how to use the product with me. I gotta say GREAT as usual with Spencers. i would recommend them to anyone who wants a great deal and great customer service. They even printed up the srp rebates for me and gave me copies of my bill to send in with them. that was the icing on the cake for me.