Been here twice, once in August 2010 to get the key out of the ignition of my Sunfire and then again recently to get our oil changed on our other car.
With the first, they quoted us about $500 and told us it would take about 2 hours. A little after dropping it off they discovered several other problems and said it would be closer to $800 and take most of the day. They got my car running and were fairly professional, but I am a little upset over the change in the quoted price and time.
This last time we went for an oil change, we were told on the phone they were slow enough we could come right in but when we got there we were told they were too busy and couldn't get to us for several hours. Didn't care what we'd been told on the phone. Probably going to avoid them in the future.