The staff was friendly and accommodating. They allowed you to browse without being pushy and very helpful. Being from out of town I think their selection is good, especially designer jeans. Several dresses and things are set up nicely. They have sections that are broken down into colors which is great if you have a specific color you need to browse and don't want to bother digging through racks of mixed color. However, I did notice that the sizes were all mixed together in the color sections.
Prices were still a little higher than I would have liked but there are some good finds. There weren't many shoes to choose from and all the shoes were size 7+ which did not benefit me.
Of the resale shops I visited while in Charlotte this is one that I would return to if I had time.