I was shocked to see all the negative reviews of this place. I have been to each and every location and there would not be crowds of people most of the time if these reviews were to be believed (the angry vegan made me LOL). Seriously though people, it's a sandwich, it's not a life-changing event.
I love their sandwiches, especially the Symphony and the Encore. This location is close to home and the staff is always super friendly and pleasant, and I always call ahead so I don't have to wait. They have a very extensive freshly brewed iced tea offering (like 6 different kinds), and the ingredients are always fresh and tasty, not boring or bland. I seriously can't get over all the haters on here who say they can make their own sandwich at home for less - you totally should! The prices here are about $6.29 for a large sized sandwich, a mere dollar and a quarter difference from Subway! Plus the free cookie, there really is nothing better for the price.