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  • I have to agree with Morton F. here in saying that I do not understand the appeal of Big Mama's. I wanted to try it out once because friends were raving about the great food. I picked a time during breakfast when the restaurant was about 1/3 full, thinking that any lapses in service were due to the high volume of customers streaming through the place during lunch. I was wrong, however. It took our server about 15-20 minutes to appear to ask for drinks. Before my party could order food, she rushed away. We waited another 10 minutes before she reappeared to take our order. Then, we waited for half an hour before anything appeared at our table. We didn't order anything more complicated than pancakes and eggs. When they finally did arrive, they were nothing special. I think that our meal, from sitting down at the beginning to standing up at the end, took about an hour and a half. Honestly, a lot people argued with me when I told them that my experience at Big Mama's was less than stellar. They attributed the long wait to the high volume of customers. However, this is definitely not the case, as I specifically waited until the restaurant was less than half full to dine there. If your idea of a "high volume of customers" is less than half capacity, then you need to rethink your idea of what a restaurant is. I would expect to wait longer for more difficult to cook foods, but for simple breakfast fare, 1.5 hours is unacceptable.
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