Absolutely the worst. Completely ruined my $100 silk shirt and wouldn't do anything about it except offer to dry clean it again which wouldn't do anything. It was returned to me ripped in the back and stained on the front. A reputable dry cleaner would pay to replace it but no he only insulted me by saying I bought it in like that and said it was too tight on me and I spilled food on it. No, it's a silk shirt. Who wears a silk shirt tight? Nobody. This is bullshit. Don't give them your business. Wouldn't even refund the $5 to clean it.