As oil change joints go, this place is pretty decent. The facility was clean, the coffee was free (and looked like it had been brewed the same week), the service was fast and the staff were friendly.
There is always going to be the upsell song and dance routine, but at least they didn't try to get me with the old "look at your filthy air filter" trick. They did tack on an extra few dollars for additional oil and a "premium" oil filter, but overall it was pretty painless.
A week later and there isn't oil all over my driveway, so at least I know they put everything back together in the right place!