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  • I called to ask for an appointment the same day I checked in. The receptionist on the phone told me that since it was so slow, I could just walk in and have my beloved pooch looked at immediately. I believed what the receptionist had to say and came to the hospital immediately. Upon my arrival I was checked in for the vet, Dr Bivens to go see my dog. However, despite the fact that I had checked in, Kiba didn't get checked until almost 3 hours later. It was only after I had poked my head out twice to see what was going on that I finally met wuth Dr Bivens. When he came in, there was no apology for the delay in seeing to Kiba. Instead it was a rushed attitude and indifference. He prescribed medicine for Kiba, promising that he would have his employees check up on my lil guy after, but it never happened. I don't intend to ever go back. I'll be sticking to Aloha Animal hospital instead.
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