My appointment was back in June. Holly was very nice and clearly knew what she was doing. However, there are some things that made me decide to give this 4/5 stars instead of 5/5.
I had made an appointment after seeing the outstanding reviews on Yelp. The appointment was easy to make online and Holly personally texted me to set things up and confirm everything. The shop was easy to find. Everyone who worked there was very nice. The color of my hair looked awesome and I was very happy with the outcome.
As for the negatives, the shop smelled like I was in a food court. In my personal opinion businesses that do not sell food should smell fresh. Holly worked very very very quickly on my hair. I've never had a hair stylist leave my color on for such a short amount of time before rinsing. A week after my appointment the color had already seemed to wash out and be back to it's almost original state. I think this is because she did not allow my color so sit long enough and process.
Overall her work and demeanor are good! But there were things I think could be improved. I would like the beautiful color to stay and not disappear a week later. If the color hadn't been as pretty as it was than I would have given 3/5 stars for experience.