The guy/owner was very busy with another customer and we understood that. He did acknowledge us and told us he'd be right with us.
My bf is looking to brew some ginger beer so we were just scoping out the place for supplies and the prices. This place is awesome. Reasonably priced items and a very nice and helpful store owner. He was even using a whiteboard to teach the other patron the calculation of the mash.
As we were leaving (after not purchasing anything,) he called out and asked if there was anything and he apologized for not being able to help. We assured him we'd be back next week after the starter GBP was made for fermentation.