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| - Yikes! Where to begin... Went here for breakfast a few weeks ago at my dad's suggestion because they are pretty set in their ways being locals of North Huntingdon and all. Two weeks ago we were promptly seated however, it took almost 12 minutes to be greeted by our server. And it really wasn't that busy, so being in the business, right away I could see problems everywhere. After we ordered I could tell our server was an un-trained and, had far too may tables in her section than she was capable of handling. Our breakfast took at least 20 minutes and sat up in the window for another 10 before the server even realized it was there. It was satisfactory however, I sucked down my diet soda in 5 minutes and was never again asked for a refill the entire time. I swore I'd never go back until last week my mother said, "I found a GOGO coupon for Bob Evans!" So I decided to give it another try... Today BE was busy enough and the same result. My dad and I waited ten minutes before the manager finally ran out and gave us our menus and took our drink order. She was flying around like she was on some type of super meth and right there we should have left. I blame myself for ordering steak and eggs. Not being my first rodeo, I already knew the result just from seeing the front of house chaos. Typically when I see this, I stick to scrambled eggs. But I wanted some beef and when the timely breakfast came out I was very surprised. The steak looked good and seared very well. I mean, I'm not expecting much from a 10 dollar steak, as long as it's not bloody raw, I can just about deal with anything. I ordered medium and when I cut into it, it was raw. there is a difference between red and cooked to temp and gnarly red that looks like something you during a slaughter on the Nat GEO channel. This was really bad. I requested a cook-up and the frantic manager took it back and instructed the cook to place it back on the grill " a little longer." It came back out 90 second later and was still completely raw, but just seared over again where I had originally cut it. The manager was beyond rattled and tried to compensate, but my stomach was already turning from the sight of that bloody, un prepared beef. It even ran onto the eggs and potatoes which I ate with my spoon cause I feared cross contamination from cutting the steak. The manager again tried to take it back and cook it up, but by that time I was over the Bobby Evans experiment. I have been in the food business for 13 years and that is one of those experiences that will ruin your appetite for beef forever. It was simply unacceptable. The manger was nice enough to take 4.50 off my check. Then as we were leaving, another server gave us the original ticket with the full price. They have major problems here they need to address. Total lack of ownership from top to bottom; training, scheduling, ticket and seat times, quality checks in kitchen. Bad, very bad.
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