Another disappointing event at the Melting Pot. This time we didn't even make it through the cheese coarse before we had to excuse ourselves. One positive is that Haley are server was excellent. The rest of the experience was less than desireable. We made a complaint about our cheese coarse and the manager came over and started out almost accusing us that the cheese was overheated. Which I would understand if IT was not cold. Plus it was really thick almost like a bread dough. Then the manager used our utensils to test the cheese. Are you kidding me. At this point it is time to move on. Then as we exit the hostess didn't even acknowledge us leaving. Talk about icing on the cake. I will not be back. To many disappointments.