Hands down, this is the BEST place I have ever been too. This is the new standard of car washing. It's all 100% hand cleaned, not a single machine. As I sit here in the waiting room, the employees are wearing gloves to not smudge or leave a print on my car. The prices are more than reasonable, I'm paying $25 for a showroom wash. The waiting room is like a lounge. Not a plastic chair under an umbrella outside. Be sure to read "the story of Windy City wash & wax" After reading that, you know that this owner gets "it". They have a customer for life!! A++++