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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2010-10-24 00:00:00 (xsd:dateTime)
itemReviewed	Chili's
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	We have stopped here on several occasions for something different. Today's stop was not typical. When we went to be seated, they suggested we sit in the bar area as they had two large parties in the main dining room- one with 70 people and one with 20. We were told that it would be difficult to take our orders and get served in the dining room. We decided to sit in the bar area. We didn't know it at the time, but our orders went to the kitchen right after the orders for the 70 something party. Little did we know it would be a long wait. After about 20 minutes, pour waitress came by and apologized for the delay and said the food would be coming soon. She offered us chips and salsa to munch on until the food came. We declined. Ten minutes later, she stopped by again and asked if the manager had been by. She said the manager would be bringing our meals presently and again she apologized. WIthin a few minutes, the manager did bring our meals and apologized offering to give us two desserts or a discount on the check. We declined dessert and when she brought the check, she had deducted the cost of the one meal. That was great customer service and was certainly a way to bring us back. The thing I wish, however, is that they would be honest up front. Had I known the wait would have been that long, I would have gone elsewhere. Had I known - had they told me. As for the food, I had chicken fajitas and my wife had their Chicken Monterrey. Both dishes were normal Chili's dishes and everything tasted great. It's a shame the dinner was diminished by the service issues, but I can understand the problem of dealing with that many people in one large party. Kudos to the manager for the way she handled the situation.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Norm

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