I really wanted to like this animal hospital. I went in with high hopes but unfortunately it just wasn't a good fit for me and my pets. Only went in about three times and each time I was just treated like a client and my dog didn't appear to be anything special to them. Now I realize that vet clinics are busy so sometimes they can't make you feel important/special but the previous vets I have gone to really seem to take the time to get to know you and your pets a bit. This place really didn't seem to go out of their way to do that. The vet was actually somewhat rude as well and didn't seem to believe the information I was giving. They questioned my dog's date of birth even though I had that information directly from the breeder and it was in my pup's records. Then the vet told me I should get an extra distemper/parvo vaccine after the amount recommended for a new puppy. I've never had a vet tell me to do an additional distemper/parvo vaccine three to four weeks after my puppy received all the recommended ones. I'm sure the vet had good intentions but they didn't give a reasoning as to why my pup needed the additional vaccine so it felt more like a ploy for money. The other issue I had was that I never received a phone call the day before reminding me of my appointment. All the previous vet clinics I have been to have called to remind me of my appointment the day before. Indian Bend only called me after I missed my scheduled appointment to remind me I had missed it. That was the turning point for me. I tried to give this vet clinic a chance but it just didn't work out for me. I have since found a new vet clinic and I really love them. The vets and all the staff really go out of their way to make everyone of their clients feel special!