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  • Obviously this crew has no idea what customer service is. And none of them know how much things cost!!! My daughter went in there and wanted crazy bread (which is $1.00 at every other location) but they charged her $2.79, which was for the combo, my daughter stated she did not want to combo, which included marinara sauce, just the bread. She was told (very rudely) that it's the same price with and without the sauce. Mind you, when she said" I want the bread" they bagged it up without the sauce, and did not even ask if she wanted it. I'm sure I'm not the only one who thinks it's odd that bread with and without a tub or marinara would be the same price. So I called the store later and asked for a manager. CHANDLER answered the phone and after several long seconds of hesitation he stated the manager wasn't there. I asked him the price of the bread, and he said he didn't know. How is it possible that you work some place with 5 things on the menu and have no clue how much it costs?! So after explaining that my daughter was upset, and maybe he should make sure that rest of the staff is aware of the difference in price for future transactions, he just sat there. He then stated there was nothing he could do about it and HUNG UP ON ME!!! Word of advice, the pizza is ok, but this locations customer service is less than subpar. I would subject that you drive well out of your way, if needed, to go another location.
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