My coworkers and I order from this place all the time because it's close and we love the sandwiches. However, the last few times they messed up almost everything about our sandwiches. I ordered the Italian sub lunch special with no Italian dressing and no pickles with a 1/2 pound of potato salad and I even called back to check we ordered the right bread and went over the order NUMEROUS times with the guy. When I received my sandwich, it was completely soggy (with Italian dressing) with pickles and they gave me macaroni salad instead of potato. I called back and told the guy everything was wrong and he assured me that I could call back whenever and get a new sandwich for free. Well, I just called in and the guy who answered was a complete ass. He refused to give me my sandwich, saying I was lying and how was he supposed to know I was telling the truth. I still have my receipt and told him that. He refused to call his boss to check because I gave him my name and would not ask anyone else to see if they knew (which they should have). He then continued to yell at me and tell me I could come in tomorrow morning and he would give me the money when all I wanted was a sandwich for lunch today. He was so rude I finally hung up on him. We usually order from this place once sometimes twice a week and will not be back after this. They have messed up our food too many times and then insult me when I tried to call back (like the guy told me to). Lost a lot of business with us. And I just have to say, this is the first review I have EVER posted because I was really taken back by just how rude he was to me. Totally unbelievable.