Accidents happen...sigh... So let's just say someone who shall remain nameless wrecked their car, and it was pretty gnarly. In fact, it was a Friday right around rush hour and said person had to have it towed to a body shop with a good reputation in a hurry (blocking a travel lane during rush hour is apparently quite frowned upon). :( I have it on good authority that New Look Collision Center is a great choice.
New Look has their own towing company, and they sent a truck out in a jiffy! The next day they called and got all of the paperwork in order. Parts were ordered the day the insurance company came out, and the car was fixed, detailed, and good as new less than 2 weeks later. One of the great things about New Look is that they have an open door policy. You can check on the status of your vehicle any time (as long as it is not in the paint booth). Also, you can check photos of the progress that is being made on the web. Everyone there is very friendly and knowledgeable. New Look Collision Center can make a bad situation a little less of a hassle...I know if I ever wreck MY car, I will surely bring it back...I mean, try them out. ;)