I have had horrible service in the past getting my car serviced at this dealership and thought I would try 1 last time since it is close to home. Duanne DePhillips helped me and it was the best service I have ever had anywhere. I think he is new to this dealership from Larry Miller in Peoria. I hope they can keep him because he is the ONLY service advisor I have had that even listened to me. In the past they would miss something I would ask to be done and I always had to call to see if my car is done, when I showed up I felt like I was bothering them, no communication skills and very rude. Duanne listened to what I wanted done, explained everything, called me quickly and when I went to pick up my car he was very very nice and made me feel like he appreciated my business. Please keep him there he is the BEST service advisor you have!!