I have been a loyal customer of Hungry Howie's since undergrad at ASU (like 2011). I've even brought them business from my job at the community college and different Clubs. I ordered a pizza from them and my pizza got delivered burnt. I even took a picture of it. I called the business and a lady answered and told me they would credit the phone number on my account. Well I just came in and there was no credit on my account. Then the manager tells me I need to have my receipt and why would I have that!? She told me that I would have a credit so I didn't keep that receipt. I even offered to show my card's account for the transaction. I showed him the burnt pizza WITH THEIR FAMOUS YELLOW BOX, but nothing. I was hungry so I paid for the food I just ordered but.....that may be the last. THAT'S HORRIBLE CUSTOMER SERVICE AND I'M HIGHLY DISAPPOINTED considering that I've given them business for years.... Maybe just me as one individual doesn't matter. But that's a bad mentality to have. Maybe I'll discuss that with the owner the next time he is there since I've worked with him before.