I am reviewing a visit that has impressed me so much that weeks after we had tea it stands in my mind as a notable experience.
My wife and I travel often. We enjoy fine foods, great service, and class. We were very impressed with the fabulous host of the Arizona Biltmore High Tea Service when we were there for our anniversary. Kevin was absolutely wonderful, friendly, warm, gracious, and an utter professional. This kind of service can only be found at the finest restaurants. It is akin to the high level service we had at Mugaritz in San Sebastián. Kevin is a rare treat. It was an absolute surprise to have this kind of attention to detail for tea. All teas were served and paired wonderfully well. All of our inquiries into everything from the service, tea history, pairing recommendations, preferences, and such received warm explanation and conversation. It was so wonderful to meet someone who it is evident from their enthusiasm and attention cares and loves doing the job they do so well. I wish we had service by Kevin everywhere we go. This service is truly world class. We will definitely return.