First off I want to say that my rating is not regarding the food, the veal sandwich is always delicious! I grew up coming here with my dad and now I still pop in at least once a month to buy it. My rating is for the customer service that has changed drastically over the last few months.
I don't know if the place has changed owners, but the front counter staff has definitely changed with some new faces. But one in particular just needs to pack up her apron and go. Don't know her name, she is a malato girl. The first time I saw her there was a few months ago, I found her to be a bit unfriendly towards myself and outright rude to another customer. I thought perhaps she is having an off day (we all have them, although that shouldn't be used as an excuse). On my second visit, she came out with the same unpleasant demeanor. Today I was in there and I'm sorry but she is just outright miserable. I greeted her with a hello as I came in and she didn't answer - never does. On my way out, I said 'thank you, have a nice weekend'...she didn't even budge. Its unfortunate that this is the UNwelcome that customers get, if it weren't for the food - nothing would drag me back in there.