In town from out of state and tried this place based on Yelp reviews. Great band on a Saturday night. Poor service. Sat at the bar, watched the waitress cover half the bar and a table on the floor. Took 30 minutes to place our food order. Drinks were empty more often than not. She lost someone's credit card behind the bar and spent 15 mins trying to find it. Guy sitting next to us ordered a beer and got a menu. Got his beer, waitress never came back for his food order. He waited thru half the Cavs game... Nothing. Bolted. Place was busy but not packed. No bar back in site, dirty glassware piled up on the bar. Too bad. Nice place otherwise but if you can't answer the bell on a Saturday night, you're probably in trouble.