I went to Best Buy today to buy another charger for my dell laptop. There are so many staff members standing around but seem way too busy and too rude to help you. I also wanted a GPS. I had to go and get help only to be treated like I was bothering them with my questions. I even brought my laptop with me so they could see what I needed. They sold me some useless universal charger that wouldn't work even though I asked again and again if it was compatible with my computer. I wasted 50$ on a charger that doesn't work and I'm very angry. I will never shop there again. I have bought a TV, laptop, GPS, printer and several other large items and I will never go back. The service is way down and they will now cheat you if they don't have their sales.