This place is a fine example of terrible management, there were two women working their butts off trying to be as nice as possible while they clearly needed assistance because the line was about 12-15 deep. They were both working past their scheduled time as the manager walked in and stood there with 4 half made burritos while one girl went and refilled sour cream and the other girl was on the register. I stood there waiting while my burrito got cold and wondered how long the manager would stand in the front and NOT help out. He never did, even after the girls expressed their need for assistance. Another employee who just got in shift put his drawer down to help and the manager said "no, you cant leave your drawer out here"... Look.. Just help your staff and help the customer. You might be in 'charge' but theres nothing admirable about a manager who gives orders without lending a helping hand... Especially at a busy airport. You will mever build a strong business or team with that kind of work ethic, youre lucky your staff didn't walk out on you.