When this location first opened it was great. Now their staff seems very distracted and under-trained. I went in for a salad and 2 coffees. The girl working kept rushing me and giving me the total when I wasn't finished. When I received my coworkers coffee it didn't have any milk in it even though we talked about what kind of milk was available. When I asked why there wasn't milk in it she gave me a weird look and said you didn't want any. I also ordered a pasta salad that comes with balsamic vinaigrette. I asked for dairy free milk in my own coffee and no dairy on my salad. They gave me a different salad dressing that contained dairy. I also didn't receive any straws in my bag and wasn't offered a drink carrier for my multiple beverages. The whole time I was there the employees inside were standing around loudly talking and laughing and one of them made a snarky comment about me wanting no cheese. I'm disappointed that this location has lost its excellent customer service it used to have and hope they can get they're act together.