I received a Groupon for a three-area cleaning of my apartment - my three dogs made this service very necessary for a variety of reasons. Scheduling was easy and was about two weeks out when I called. Joe and Chuck came to clean my place and were early, surprisingly. They patiently explained the process and, notably, the chemicals are all-natural and pet safe. They were quick and thorough, personable, and courteous. They were in and out in about an hour. Perhaps most importantly, the carpet looked better than when I moved in and smelled great! I did pay a bit extra for pet sanitizer and for another room but in retrospect, I'm happy to have gotten the entire apartment cleaned for about $135. I plan to use them again at least once a year - depending on how leaky my pups are!