I am a National Emerald Club member who rents from the Emerald Aisle frequently. I was extremely disappointed in the selection of Emerald Aisle cars for my rental last week.
There were no more than 5 cars available to choose from which was very disappointing, since the aisle is normally packed full of cars to choose from. The reason I choose National is for this service which allows me to choose the car I want.
The representative walking the aisle was not much help at all. I live in Vegas and rent from this location for weekend trips to California and use National when I travel on business.
I hope local management will take note of this and improve.