This is my first visit here. The front desk staff didn't seem too friendly but they were prompt, so that's what matters. They took me back to the room right away and the doctor came immediately. Nice surprise. The doctor seemed to really care about my issue. He asked lots of questions, talked to me like a normal human being (instead of talking down to me), and listened to my concerns. First visit was awesome! I hope other visits are just as good.
Update: They forgot to do a culture test when I was there, and called me about it. Other than that, I've had good visits. I'll continue to go back.