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  • UNSAFE and HORRIBLE experience. Do yourself a favor and use FLY U Shuttle instead. A horrible and unsafe first experience using this service. I am a single woman traveling alone with luggage, and was dropped off at Javapai College in Prescott. My ride had not arrived to pick me up and it was pouring rain past midnight. The driver stopped in the middle of the parking lot to let me out. I had never been there before, so I asked if he could take me closer to cover. He said "nope, this is where you get dropped off" and let me out into a huge puddle with my luggage and drove off. I stood there completely drenched, scared, and wondering where to go when three janitorial employees at the college came over to me to ask if I was ok. They saw the whole thing happen, and showed me that just around the corner was the main entrance, where there was cover and the driver could have easily dropped me off. I reported him and got an apology plus a refund from management, but I would still not recommend this service, especially for women. I used FLY U Shuttle for my trip back to the airport and it was absolutely wonderful. The driver was friendly, the seats super comfortable, with nice perks like a TV and bottled water/juice. It costs $5 more, but 100% worth it.
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