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| - Internet sales manager doesn't listen to customer's wants and needs. Tries to hassle you if you bring in your own pre-approved loan. Consistently quotes higher prices than what you find on the bell honda website despite working with the internet sales manager. Incessant phone calls are near-harassing.
Also, when my mother disclosed that accessibility is a priority due to her disabilities, the internet sales manager chuckled and said something to the effect of, "oh yeah, mental disabilities?"....real polite...and totally non-discriminatory...jerks!!!
In addition, one of the finance guys (who we didn't even want to talk to since I walked in with pre-approval), Kelly, showed us 2 pieces of paper and when we asked to look at them ourselves without him waiving them in front of our faces, he grabbed one away and said, "well this one doesn't count. This one's hypothetical." Talk about a scam!!! I can see why bell honda gets so many horrible complaints...discriminatory manipulating liars!
I will be going elsewhere with my new car purchase. Bell Honda is non-BBB accredited and has a B- (though they deserve an F), and Right Honda is BBB accredited with an A+....hmmm....might check that one out.
And Jackie, all negotiations are hypothetical, but you don't rip a paper out of a customer's hands and refuse to let her see it again. That's called shady business practices.
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