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  • I HATE this place and let me tell you why. It's right down the street from my boyfriend's house so we decided to go check it out for my first hookah experience. When we got there, they were out of mostly all of the flavors and had no idea when they'd be getting more. Whatever. We settled on one they did have in stock and then were forced to get drinks. Like seriously, no sodas?? Just expensive bottled water and smoothies. So we get the smoothies. There's no smoking inside or on the 2nd floor (even though one guy did manage to get them to let him up there, I have no idea how though) so we were seated outside where we had to wait 15-20 minutes for the hookah and then another 10 minutes just for our drinks. When we did actually try the drinks, I regretted it immediately. My boyfriend thought his tasted OK at first but upon me tasting it, I told him it tasted like downing a bottle of perfume. What kind of smoothie tastes like perfume?? We were told free refill but we never did do that cause I was actually in a rush to get to class that night. So we made plans to go back and we did about a week later. The second time, we stopped at the Valero on Ranch Circle to buy our own drinks, thinking we could outsmart them and not have to buy their shitty smoothies. We get there and they were a bit busier than last time, so much so that we believe the guy that we need to wait 15 minutes for a table because all of the tables and couches inside and out were packed. But we started getting pissed when a group that came in after us got a table so my boyfriend goes over to ask the guy and he just tells us that he's waiting for us to get rid of our outside drinks. It was the owner so he had us sitting there for a half hour thinking we were getting a seat and meanwhile he knew he wouldn't give us a seat. Why didn't he tell us that when we first walked in? Customer service and having shisha in stock doesn't seem to be their priority at all so let me know when that changes, guys, cause honestly, I'd still love to give this place one last chance. Otherwise, I'll make the drive to Tempe to find a better place. I like hookah, just don't like Harem's.
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