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  • I love Steve Brown Apartments as a landlord company. I lived at the Windsor (undergrad-y area) in an old one bedroom apartment for 2 years and currently live in a much nicer property on the West Side. I found them to be very fair. They allowed me to have a dog I used for anxiety without any headache (unlike other landlords in the area, who do not know the law on therapy dogs). I painted my first SBA apartment and installed pretty shelving brackets (& left them) and they did not charge me for altering the premises, which I thought was fair given that I considered those to be improvements, and even if they weren't, it's not like the place was brand new or in great condition when I moved in (it's a very old building). All of my maintenance requests were handled in a timely fashion, although the maintenance people did not always fix things properly. For example, both my kitchen and bathroom sinks leaked into the cabinets below the whole time I lived there, and this issue was never fixed even though I put in maintenance requests, maintenance people came, cabinets were replaced, etc.) It seems they just didn't know how to fix it. I got most of my deposit back although they charged me for 4 hours of cleaning. I thought that was pushing it since it's one of those old places that never gets clean, although I have to admit I barely cleaned it (cleaned tub/sinks/fridge, but did not really scrub/vacuum floors). Given that they didn't charge me for the painting, I'm not complaining about it. I just moved into the Brownstone and I love it. The leasing office on the West Side is amazing, and offered to walk my dog for me when I gave them a heads up that my lifestyle was about to change and to let me know if they got complaints about the dog whining when I was gone more than I used to be. They are super sweet, and do little favors that aren't in their job description (once turned on my slow cooker for me when I was desperate for someone to do it). After a brief stint with RPG rentals (I almost rented with them the year after I moved out of the Windsor), I came to appreciate the professionalism and fairness of SBA, and I suspect I'll live on the West Side in the Brownstone until I buy my first home.
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