What a disappointment! As a regular customer to the location in Mississauga, I was so happy to see this chain open in Richmond Hill BUT after several lack lustre visits we finally had the meal that broke the camel's back. My husband picked up takeout and brought it home for dinner. We found not one but THREE hairs in our meals! Disgusting! We threw away our dinners. Then turned to our baklava hoping to have at least a decent dessert - WRONG! It tasted and smelled like a pickled salad. Another trip to the garbage bin. We called the store and was promised the manager would call back, never an apology on that call. No call back from the store and its been a month. You have lost 2 customers !