Update 04/25/2018
Sometimes the sushi is 1-2 stars depending on how fresh it is. The food is hit or miss that day depending on how fresh it is. I was there at 11:30 AM (shortly after opening) and the sushi was nasty. It must have been from the night before. However at 12 noon, I see the sushi chef putting out new fresh and tasty sushi.
One day the hot and sour soup is fresh and delicious (4-stars). Another day it is yucky and gross (1 star). It depends who makes it that day.
Service can be horrid. Waitress for my area isn't even there most of the time and cannot be found. I bring it to the attention of cashier/hostess that I need service. Asian waitress with black hair/blonde highlights finally comes for help once. I hadn't seen her anywhere in the dining room the whole time. When ready to checkout and get the bill, waitress is looking in my direction 4-5 times and every time I wave to her she purposes shies away. Just trying to get decent service here. Only time I get service is when I approach the cashier/hostess for assistance. Couldn't even get the final check from the waitress.
So anyways, I obviously I didn't tip her as service was the worst I've seen anywhere. Waitresses don't normally ignore you when they are looking at you and you wave. This is the first time in 20 years of dining, I've experienced this. I've been tipping 20%+, which is pretty high for a buffet, every time I come here except this last visit.
I forgot my phone cell there as I went out to my car as I was so frustrated trying to get someone to help me, I forgot. I quickly came back and found she threw my phone on the floor and it cracked the screen protector and the Apple cover that I bought with it. I ended up having to replace the screen protector and getting a new case. Mean people here. Watch out.
I wasn't going to even write this review if she hadn't thrown my new iPhone 10 on the floor.