Sandwich was great and the staff was okay -- typical Potbelly overly casual approach -- I'm not a Potbelly regular and I feel like that annoys them in a way because I'm not on point when ordering.
Place was dirty and not just from their dinner rush. I'm surprised that Potbelly's doesn't have a better hold on the cleanliness honestly as the last Potbelly I was in (Bloomington, IL) had the same story -- good food, blah staff, dirty restaurant.