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  • I was pleased with the photos, and the photo editing that the clerk did when I purchased the photos in Mirage's Secret Garden gift shop. I found out later the clerk was a Cashman employee; he told me at the time of purchase that if I gave my email address, I would be sent digital photos. A week went by and nothing in my email. So I called the giftshop. An employee (most likely Cashman) told me to wait at least 2 weeks. So I wait and wait. I call the gift shop again. They give me the number of "corporate." To make a long story short, I thought I would be receiving photos in my email. Not even close. Here's what the real deal is: with your bar code from your gift shop/photo receipt, you use the Cashman website to purchase a choice of 2 products to make the photos yourself on line. $39 for 8 pics, or 20 for 1 pic. I feel like I was duped into thinking one thing, and roped into another. All the Cashman employees at the Secret Garden had to do was tell me the truth: They would not email me at all nor would they email me my pics. I would not be receiving free pics in an email. I would need to hang on to my receipt and use it to buy products from Cashman to edit my own pics online. All I wanted was a copy of one of the pictures that I bought in the gift shop. Since at least 2 employees told me I would be receiving an email, and 1 told me I would be receiving pictures in an email, I can only think that these employees are poorly trained, or that Cashman uses underhanded tactics to sell their photos. What a blackeye for the Mirage's Secret Garden. I have spoken to the Mirage Secret Garden gift shop assistant manager about this. She assured me she would check it out. She puts the responsibility squarely on the Cashman employees who work in the Secret Garden. I am going to address this further with the Cashman corporate office. I expect to be hussled at various places on Las Vegas Boulevard by street performers and homeless vagrants, but not by Cashman employees at the Mirage. Boo. Hiss. Bad bad business practices.
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