Late review. Incident happened 6 months ago. Owners/Servers might not even recall it. I've been eating here since 2008. Food is great and servers are always quick. Wife and I one time dropped by during lunch time and the place was surprisingly packed on a Tuesday for reasons I can't fathom. We still decided to sit and order our regular food. Unfortunately, the order took almost an hour to arrive which was really very disappointing. The food was great but the long wait encouraged us to give no tip at all since we didn't even get any glass of water by the time we finished our food. When we paid our bill, the server warned us next time to give tip. Told her we waited an hour for our food and we didn't even get any glass of water in our table. Totally understood how busy they were, but for a frequent client like me, I felt that I was mistreated. I thought that the server's comment was rude as well. Haven't come back to this resto since the incident although we've been patronizing the other branch in Airdrie which is near our place in the NW. I feel bad writing this review but I also feel the need to warn the other patronizers of this resto. Yes the food is great but when servers forget to provide at least a minimum acceptable customer service, it stops people from coming back.